UK's trusted Indian document specialists

The easy way to get your OCI, passport, and visa sorted from the UK.

Specialists in OCI, Indian passport, visa, and PAN services. Document checks, photo formatting, portal uploads, and VFS booking — handled for you. You attend on the day with a prepared file.

ICO-registered (ZC142664)UK GDPR-compliantyour data is never resold

Cheap is expensive when it's your data.

Matrix at a glance

  • 4.9 / 5

    Google rating

  • 30K+

    Applications

  • 400+

    Verified reviews

  • 8+ yrs

    In the UK since 2017

Verified UK business credentials

Matrix NRI is operated by UK Matrix Solutions Ltd, a UK-registered company with ICO data protection registration.

Your documents and personal data are handled under UK GDPR, and we never resell your data. Full details in our privacy policy.

Registration and compliance information only — not an endorsement by Companies House or the ICO, and not a claim of government approval or official partnership.

Why thousands of NRI families trust Matrix

Doing it yourself vs. doing it right

Most rejections, delays, and wasted trips to VFS happen when people go it alone. Here is what that looks like — and what we do instead.

Going it alone

  • Appointment slots disappear before you can book — portal crashes and resets.
  • Photo rejected at the VFS counter — wrong size, shadow, or background.
  • Wrong service selected — for example, OCI Link when Miscellaneous was needed.
  • Document turned away — missing self-attestation or incorrect photocopies.
  • Wrong VFS jurisdiction booked — adding weeks to processing.
  • No one to call when something goes wrong on appointment day.

With Matrix NRI

  • We book your VFS appointment — the right centre and date, without portal stress.
  • Photos formatted to current ICAO specification — aimed at first-time acceptance.
  • We confirm the correct service for your case before you pay anything.
  • Every document checked, self-attested, and formatted before your appointment.
  • Correct jurisdiction confirmed for your postcode — reducing costly mistakes.
  • WhatsApp support seven days a week — including on your appointment day at VFS.

Our easy process

From WhatsApp to approval in four steps

No office visits. No confusing portals. Clear guidance from start to finish.

  1. Step 01

    Tell us your case

    WhatsApp or call — we confirm the right service and the documents you need. Free, with no obligation.

  2. Step 02

    Send your documents

    Email or WhatsApp your scans. No originals are required at this stage. We check everything against current rules.

  3. Step 03

    We prepare and submit

    Forms completed, photos formatted, portal uploads done. A VFS appointment is booked at your nearest centre.

  4. Step 04

    Attend VFS — done

    Go with your prepared package. We stay on WhatsApp during your appointment and track progress until delivery.

Over 400 verified reviews

What our UK clients say

Feedback from Indian-origin families across the UK. Ratings and full reviews are public on Google.

4.9 / 5·Google reviews
  • The checklist was crystal clear and everything was prepared perfectly. No back-and-forth with VFS — I walked in, submitted, and was done in under 20 minutes. The OCI arrived in exactly four weeks.

    Rajesh P.

    Fresh OCI · London · verified client

  • We needed OCI cards for our two children born in the UK. Matrix handled apostille guidance, forms, and VFS booking — both cards were approved without a single query. It saved us weeks of stress.

    Priya & Anand K.

    Children's OCI · Birmingham · verified client

  • Fast WhatsApp replies, even at weekends. I only visited VFS once with a fully organised file — passport renewal and PCC were both done together. A very smooth experience.

    Simran G.

    Passport + PCC · Manchester · verified client

  • My parents are not tech-savvy at all. Matrix handled everything for their OCI renewal — a checklist in simple terms, photos formatted, and VFS Southall booked. My mum was very happy.

    Amit T.

    Parents' OCI · Harrow · verified client

  • I got British citizenship and needed to surrender my Indian passport and apply for OCI. Matrix guided the full process — both were sorted together, with no confusion.

    Naveen S.

    Surrender + OCI · Leicester · verified client

  • I needed a PAN card urgently for a property sale in India. I sent scans on WhatsApp — the PAN card arrived in three weeks. Excellent service and transparent fees.

    Deepak M.

    NRI PAN card · Wolverhampton · verified client

International clients

UK is our home — the world is welcome.

Based in Europe, the USA, Canada, Australia, New Zealand, or elsewhere? You can use our services online — the same document-checked process from any country.

  • United Kingdom
  • Ireland
  • EU
  • USA
  • Canada
  • Australia
  • New Zealand
  • UAE

FAQ

Quick answers before you start

Short, clear answers. If you are unsure which service to choose, WhatsApp us and we'll guide you.

Do I need to visit your office?
No. Services are designed to be fully remote. You send documents by email or WhatsApp and only visit VFS or the Indian mission when required.
Can you help if I started an application myself?
Yes. In most cases we can review, correct, and complete partially filled applications, provided they have not been finally submitted.
Is your fee separate from VFS or embassy fees?
Yes. Our service charge covers preparation and support. VFS, embassy, or e-Visa fees are either stated clearly in the product description or paid directly by you at submission.
Can you advise which service I actually need?
Yes. If you are unsure between OCI, visa, or passport options, send a short WhatsApp message and we will recommend the correct route before you pay anything.
Do you only serve people in the UK?
Our main focus is applicants in the UK and Europe using VFS centres here, but we can sometimes support other locations — contact us with your details and we will confirm.

Ready when you are

Get a free triage on WhatsApp.

Tell us your situation. We'll confirm the right service, document checklist, and timeline — before you pay anything.